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If it is free forever, who is the product?
Serious software has a cost: engineers, support, agent updates, kitchen reliability. When a platform leads with free forever, something still pays for it — upsell walls, thin support, feature ceilings, or data you never meant to trade. CafeNex is explicit: 14-day full trial, then paid plans from ₹999/month. You are the customer. The product is the software — not your cafe’s free play leaks.
Free signup is easy; free forever on a 40-PC floor is rarely free of trade-offs Ask what is locked behind T&C, fair-use, or “upgrade for agent / kitchen / multi-branch” Ask who fixes a broken lock screen at 9pm on a holiday weekend CafeNex charges so we can ship Station Agent OTA, kitchen depth, and owner support that matches production use

CafeNex floor
Real product UI patterns — sessions, lock, billing







